Welcome to Livemarto! These Terms of Use govern your access to and use of our website and services. By using Livemarto, you agree to comply with and be bound by these terms. These terms are designed to provide clarity and transparency for all our Pakistani users.
1. Acceptance of Terms
By accessing or using Livemarto, you agree to the terms outlined here. If you do not agree, you may not use our platform.
a. Changes to Terms
Livemarto reserves the right to update or modify these terms at any time. Changes will be communicated via email or on our website. Continued use of the platform constitutes acceptance of the updated terms.
2. Eligibility to Use
To use our services, you must:
- Be at least 18 years old.
- Provide accurate and up-to-date information during registration.
- Comply with all applicable Pakistani laws and regulations.
3. Account Registration and Security
a. Account Setup
- Users must create an account to access certain features.
- Ensure your username, email, and password are kept secure.
- You are responsible for all activities under your account.
b. Account Suspension or Termination
Livemarto reserves the right to suspend or terminate accounts that:
- Provide false information.
- Violate these Terms of Use.
- Engage in fraudulent or illegal activities.
4. User Responsibilities
By using Livemarto, you agree to:
- Use the platform for lawful purposes only.
- Avoid posting or sharing offensive, defamatory, or harmful content.
- Respect the intellectual property rights of others.
- Refrain from attempting to interfere with the website’s functionality.
5. Product Listings and Purchases
a. Product Information
- Livemarto ensures accurate descriptions and images for all products listed.
- Users must verify product details before purchasing.
b. Orders and Payments
- All orders are subject to acceptance and availability.
- Payments must be made via the methods provided on the platform.
c. Pricing
- Prices are displayed in PKR and include applicable taxes.
- Livemarto reserves the right to adjust prices as needed.
6. Refund and Return Policy
- Returns are accepted within 3 days of delivery (see our detailed Refund and Return Policy).
- Refunds are processed within 30 days via bank transfer.
- Customized products and perishable goods are non-returnable.
7. Privacy Policy
Your privacy is important to us. Our detailed Privacy Policy outlines how we collect, use, and protect your data. By using Livemarto, you consent to the practices described in our Privacy Policy.
8. Intellectual Property Rights
All content on Livemarto, including text, images, and software, is protected by intellectual property laws. Users are prohibited from:
- Copying or reproducing Livemarto content without authorization.
- Using the Livemarto logo or branding for personal gain without consent.
9. Limitation of Liability
Livemarto is not liable for:
- Indirect or consequential damages arising from the use of our platform.
- Delays or failures caused by factors beyond our control, such as natural disasters or technical issues.
10. Prohibited Activities
Users must not:
- Engage in unauthorized data collection (e.g., scraping).
- Attempt to breach the platform’s security.
- Misuse the platform for spamming or fraudulent purposes.
11. Governing Law
These Terms of Use are governed by the laws of Pakistan. Any disputes arising from the use of Livemarto will be resolved under Pakistani jurisdiction.
12. Customer Support
If you have questions or need assistance, contact us:
- Email: support@livemarto.com
- Phone: +92 3 111-090-222
- Address: Karachi, PK
Our support team is here to help and ensure your experience with Livemarto is smooth and enjoyable.